Are the Gazelle des Sables workshops open?
Yes, we’re open every day from 8am to 6pm. We’re working to keep production going. With a smaller team, the pace is obviously slower. But the work is still there, and we are working on it with the utmost care.
I’m due to collect my boat shortly. How can I get it back?
We will send you a personalized communication to keep you informed. As of today, you will be able to remove your boat as planned. As traffic restrictions continue to evolve, we can also consider home delivery, in compliance with health recommendations.
Will my delivery be maintained?
We will send you a personalized communication to keep you informed. To date, we can envisage your delivery as planned, on an individual basis only, in compliance with the health recommendations in force.
I need additional equipment…
Of course, we remain at your disposal and can arrange for home delivery as quickly as possible.
Can I still place an order?
Of course, we remain at your disposal and are used to imagining your boat from a distance: our remote customers appreciate our remote configuration tools. We look forward to hearing from you. You can have your order delivered to your home as quickly as possible.
Can I visit the Gazelle des Sables workshops?
Our production site is authorized to receive. But we ask you to limit your movements and respect the strictest sanitary rules. That’s why we’re putting together a series of videos and digital tours, which you can find on our website and social networks.
How do we keep in touch with our little transportable boats?
We look forward to hearing from you: share your photos, comment on your experiences, bring your best memories to life. More than ever, our digital exchanges are of human and social importance. You can consult the screen: Les Réseaux Sociaux des Ateliers de La Gazelle des Sables.
What about La Journée Bricol’?
Our super early spring meeting will be postponed. We’re going to postpone our reunion, and for those of you who have ordered equipment, it’s still possible to pick it up on site or have it shipped to you.
Will the trial days continue?
For the sake of thoroughness, we have decided to cancel the navigation tests. To compensate, we invite you to contact us by telephone or email, so that we can pass on our experiences to you digitally.
What are the current health regulations?
. Travel restrictions for internal employees
. Rules for greeting each other and organizing our work
. Priority to electronic exchanges
. Mandatory extraordinary hygiene measures
. Event cancellation
And of course: Wash your hands regularly, sneeze into the crook of your elbow, use single-use gloves and personal protective masks.
For further information, please call 0 800 130 000.